Terms of Service
Please read these Terms of Service carefully.
By using our services, you agree to the terms outlined below.
1. Introduction
These Terms of Service (“Terms”) govern the tax preparation, tax accounting, and related services provided by Tax11 Income Tax Solution (“we,” “us,” or “our”) to you (“you” or “client”). By engaging our services, visiting our website, or communicating with us regarding tax or business matters, you agree to be bound by these Terms.
2. Services Provided
We provide tax preparation, tax accounting, and related advisory services for individuals and businesses. The specific services to be provided will be outlined in our communications with you, which may include email, phone, organizer forms, or engagement letters where applicable.
Our services are based on the information you provide and on applicable laws and regulations in effect at the time the work is completed.
3. Client Responsibilities
You are responsible for providing complete, accurate, and timely information necessary to prepare your tax returns or perform other requested services. This includes, but is not limited to:
- Income statements, tax forms, and supporting documents
- Information regarding dependents, deductions, credits, and prior-year returns
- Prompt responses to our questions or requests for additional details
You are solely responsible for reviewing all completed returns and documents before filing or submission. Your signature or electronic authorization indicates that you have reviewed and approved the information as accurate and complete.
4. Fees and Payment
Our fees are based on the type and complexity of the services provided, as well as the time and expertise required. Fees will be communicated to you in advance or at the time services are rendered.
Payment is due as agreed, which may include payment at the time of service, prior to e-filing, or according to a payment arrangement discussed with you. We may use third-party payment processors (such as PayPal) to securely process your payments.
5. No Guarantee of Specific Outcomes
While we strive to provide accurate, thorough, and compliant tax and accounting services, we cannot guarantee any specific outcome, such as a particular refund amount, tax savings, or the absence of audits or inquiries by tax authorities.
Any estimates, projections, or suggestions we provide are based on the information available at the time and are not promises or guarantees of future results.
6. Accuracy and Changes to Information
Our work is based on the information you provide. We are not responsible for verifying original source documents unless explicitly agreed to in writing. If you discover errors, omissions, or changes after information has been provided to us, you must inform us as soon as possible.
If it becomes necessary to amend or correct a previously filed return or document, additional fees may apply.
7. Confidentiality and Privacy
We take your privacy seriously. We maintain safeguards to protect your nonpublic personal information and limit its use and disclosure in accordance with federal laws and regulations.
For more details about how we collect, use, and protect your information, please refer to our Privacy Policy.
8. Electronic Communication
By engaging our services, you agree that we may communicate with you by phone, mail, email, secure portal, or other electronic means. While we take reasonable steps to protect electronic communications, no method of transmission is 100% secure.
It is your responsibility to notify us if your contact information changes or if you prefer a different method of communication.
9. Third-Party Services
We may refer you to, or use, third-party services (such as payment processors, e-sign providers, or document portals) to help deliver our services. Those services are governed by their own terms and privacy policies, and we are not responsible for the actions or policies of those third parties.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services we provide, even if we have been advised of the possibility of such damages.
Our total liability, if any, for direct damages arising out of our services shall not exceed the total fees paid by you to us for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Tax11 Income Tax Solution, its owners, and its employees from any claims, losses, or liabilities (including reasonable attorney’s fees) arising out of:
- Your failure to provide complete, accurate, or timely information
- Your failure to comply with applicable tax laws or regulations
- Your misuse of our services or website
12. Termination of Services
Either you or we may terminate the service relationship at any time, subject to applicable ethical or legal obligations. You remain responsible for payment of all fees for services performed up to the date of termination.
13. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles. Any disputes arising out of these Terms or our services shall be resolved in the appropriate state or federal courts located in Georgia, unless otherwise required by law.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date if displayed on this page. Your continued use of our services after any changes are posted constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms of Service or our services in general, please feel free to contact us.
Tax11 Income Tax Solution